Terms and Conditions
Herbivore Industries Ltd Terms & Conditions
Please read the following carefully
By using this website and placing an order at Herbivore you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.
We have tried to ensure that information provided on the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or respect of any error or omission, except about death or personal injury caused by our negligence.
Description of Products
The description and specification of products in the Web Site is only approximate, and we reserve the right to make changes which do not materially affect the quality or performance of those products.
We may correct any error appearing on the Web Site or withdraw any product from sale without incurring liability. Price and availability are also subject to change without notice.
You may order products from the Web Site by submitting a completed order form through the check-out procedure.
We will confirm acceptance of your order by e-mail to the address you have given, and the sending of this e-mail (whether or not it is received) makes the contract between us.
The Price and Payment
The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.
In addition to the price, you will have to pay our delivery charges as quoted on the Web Site at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
Credit or debit card payment & direct bank transfer at the time we accept your order. (the payment methods we accept are listed on the Web Site at the time you place your order). Refunds will be made using credit to your original payment method.
Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event, we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our discretion. We are under no obligation to supply goods at the incorrect price.
The warranty period is 24 months or until the “best before” date is reached if this is within the 24 month period.
Due to card scheme regulations, no CBD products can be sold to the US. All cards from the US will be blocked.
We aim to dispatch all orders received by 4 pm the same day Monday to Friday. Subject to items being in stock.
We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.
If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
Refunds are only permitted 14 days after order has been confirmed. The customer is responsible for shipping the item back to the returns address: ‘8 Little Mundells AL7 1EW.’ The goods must sealed and in brand new re-sellable condition. A 20% restocking fee will be deducted from all product refunds. Shipping is non-refundable. You must obtain a refund authorisation by emailing firstname.lastname@example.org
To cancel goods before dispatching, please contact us via email quoting your order number.
All products on our website are legal in The United Kingdom. We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and customs regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at Herbivore, you accept all responsibilities regarding the legality of the products that will be shipped to you.
Herbivore does not claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided by Herbivore, through this website, links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Using the information for illegal activities is at your own risk. Herbivore does not warrant that the information on the website is up-to-date or accurate.
You’re taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from Herbivore, its owners, agents and employees cannot be held responsible for the actions of its customers.
We do not encourage the illegal use of our products. We strongly advise you to consult your solicitor if you have any doubts.
Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.
All illustrations, pictures, design, text and logos on this website are copyrighted. Any commercial use of any of these contents is strictly prohibited without the written permission of Herbivore.
Please refer to ‘best before’ dates on product packaging to determine product life. However, we guarantee a minimum of 6 months shelf life from when the product is dispatched.